All my thoughts, no sugarcoating

Service was exceptional, with friendly staff going above and beyond, even accommodating early check-ins. The culinary experience was delightful, especially breakfast with an omelette station and fresh juices. The pool area is also a great spot to unwind. Just wish the shower water pressure was better. Will certainly return!

Super comfy & great food!

Had a wicked stay! The staff were so friendly & really went above and beyond for us. Our room was nice, comfy beds, but the pool area got crowded on weekends. The food was delish. can't recommend the restaurant enough—great breakfast! Just wish the place wasn't so packed sometimes.

The breakfast was incredible with freshly cooked omelettes and a great variety of juices! 😍 The only downside was the location on a busy road, but overall a wonderful stay!

The location was perfect for catching an early flight. Shuttle service made travel seamless. Staff were super friendly and spoke English, which surprised me. The pool area was a relaxing gem. Room was comfortable, with good amenities. Breakfast had amazing choices with a chef cooking fresh eggs and juices. Dinner was enjoyable with quick service, but sometimes slow during peak hours. One major downside was my experience with the mini-bar. It lacked basic items like cold water or soda, which was disappointing. Also, the prices for snacks were high. Nonetheless, the overall atmosphere felt welcoming, and I appreciated how attentive the staff was regarding my needs. Despite a few hiccups, I’d return for the comfy beds and great breakfast.

I adored the hotel’s modern decor and inviting atmosphere. The pool area was a lovely retreat, and the staff was attentive, ensuring I felt cared for during my stay. Accessibility features made it easy for me to enjoy everything.

Better dining service would enhance the experience.

The pool area was a relaxing gem, and we had a great dinner with quick service at the restaurant. My favorite part was the free shuttle service that made our travel so much easier!

I couldn't be happier with the service during our stay. We had to find a place last minute due to a missed flight, and the hotel staff accommodated us right away, allowing us to check in early. The rooms were clean and comfortable, and the staff was genuinely friendly, which made the experience enjoyable for my family. We also loved the secure parking facility, a huge plus for us as we had our kids with us.

Would recommend for a weekend escape

Clean room, amazing breakfast, offering a wide variety of choices like an omelette bar and fresh juices, and a fantastic outdoor swimming pool where you can unwind after exploring the city.

Absolutely satisfied.

All fine, but service delays

the room had a bit of an odd smell (couldn't quite tell what it was). the staff was super friendly, the beds were really comfy, and the breakfast had great local dishes (loved the mangou! ).

great service but limited dining options

The customer service exceeded my expectations, especially when they allowed us to check in early. The cleanliness of the hotel stood out as well. every corner felt fresh and well maintained. Our room, a Superior Twin Room, was beautifully designed with extra comfy beds that my kids loved. Many guests appreciated the staff's kindness, which also made our stay much more enjoyable.

The dining options were somewhat limited, especially for families with young children.

I had an amazing time with the lovely pool and delicious breakfast! The garden area is stunning and the fitness room had great equipment. I would definitely come back!

This place was a great match for spending a night in Santiago De Los Caballeros at a good price. The staff was warm and welcoming, making my stay feel personal and homey. Be sure to check their shuttle service to the airport, it's super convenient.

an extraordinary welcome and delicious breakfast buffet made our stay unforgettable

Wonderful hotel with friendly staff!